Dynamic track record of collaborating with stakeholders, solving complex problems, and delivering successful products.

• Expert at defining the user experience by understanding the problem, discovering pain points, setting goals, creating personas, ideating to produce storyboards and journey maps, wireframing, prototype, and validate designs.
• Excellent communicator, possessing strengths in both creative and analytical thinking with the innate ability to lead and develop diverse teams and projects.

Skills:

Tools and software:

PROFESSIONAL EXPERIENCE

Dutch Bros Project, Tempe, AZ
UX Researcher (5/2022-8/2022)

Performed heuristic evaluation, user interviews, usability testing, wire framing and rapid digital prototyping for Dutch Bros website. Utilized Adobe XD when working on this project. Worked side by side with a team of 4. Key participant in scrum meetings, contributing to 1 week sprints.

Key Achievement:

• Redesigned Dutch bros website, solves users original problems regarding the menu page, contact page and the map.

Phoenix Sister Cities, Scottsdale, AZ
UX Design Intern, (5/2021-12/2021)

Execute all creative UI/UX design and develop product vision for Smart Cities app. Ensuring consistency across all pages. Collaborate with internal stakeholders and my team of 3 people. We managed all design phases—the design process, user research, digital prototyping and user testing. Ensure product meets end user requirements and appeals aesthetically. Develop design documentation and complimenting user stories.

Key Achievement:

• Created working prototype for developing app to connect government officials in order to implement smart city initiatives.
• Create new design system to support style guide and  implement consistency through app.
  

Mitú, Los Angeles, CA
Graphic Design & Content Management Inter (8/2016 - 1/2017)

Worked closely with Graphic Designer and content strategist to develop plan for posting content for their Snapchat platform. Participant in scrum meetings, contributing to 2 to 3 week sprints.

Michael Bernoff Communications, Scottsdale, AZ
Social Media Manager & Event Planner (8/2015- 6/2016)

Key Achievement:

• Coordinated and put together collateral and marketing material for their large scale event such as Core Strength
• Promoted Michael Bernoff Communications

Performed user interviews, usability testing, wireframing, rapid digital prototyping and architecture for influencer software, custom plugins, Snapchat Discover screens, digital marketing, and landing pages.  Utilized Adobe CC, Sketch, and Invision. Translated user interface (UI) and user experience (UX) design wireframes into design systems (CSS and html) to produce visual elements. Worked side by side with development and product. Key participant in scrum meetings, contributing to 2 to 3 week sprints.

Key Achievement:

• Created an influencers platform, resulting in an 80% profit.
• Created an automated onboarding process for content providers.
• Provided UX support for apps, landing pages and website

EDUCATION

LEADERSHIP Roles